Pricing

IQ Pricing

IQ is a fully web-based system often referred to as a “Software-as-a-Service” (SaaS) and is licensed on a Monthly Subscription basis.  All pricing related to the software is based on a monthly subscription while all services are a one-time fee.

There are no up-front charges for the use of the software.  A new customer’s monthly subscription typically begins on the first day of the 2nd full month after their implementation begins.  (i.e. if your implementation begins on January 15th, your first subscription payment would be on March 1st.  Training is typically +/- 2 weeks of this date.

While there is no up-front subscription costs, implementation and training costs are paid 50% prior to the initiation of the implementation with the final 50% being collected 30 days after that date.

All payments related to IQ Subscriptions or Services are paid via ACH.  See details on this page under “ACH Payments”.

Over $10,000,000 has been invested in the development of IQ.  You can have the benefit of that effort along with the hosting, network management, and future improvements for less than the cost of 1 employee per month.  We feel that is fair for both of us.  We hope you do as well.

Very few software companies publish their pricing.  At IQ, we believe in full transparency and treat every customer with the same respect.  Thus, every customer’s subscription is based on the same pricing model of “Subscription Package adjusted by Concurrent User Sessions”.  We have no concept of discounting an individual subscription.  Instead, we provide structured tiered pricing which allows you to determine the ‘value’ of the system and then craft a configuration that both fits your needs and your budget.  This allows small companies to get into the system at a low price while allowing larger companies who realize the value of the system to increase their subscription as the value increases.  This ultimately allows us to treat each customer with the same respect and never puts us in a position of having to explain why we treated another customer better than you.

ACH Payments

Because IQ is a monthly subscription and the monthly payments are consistent, we greatly reduce administrative costs by using ACH as our only payment method.  We will provide an ACH Authorization Form with your IQ Subscription and Implementation Quotes.

Implementation and Training Payments

We will use the designated account to collect the 50% Implementation and Training Deposit via ACH, and will queue the final 50% payment for 30 days later. You will receive notices for both transactions even though only the first 50% deposit transaction will be processed.

Monthly Subscription Payments

Upon receipt of your signed agreement, we will setup your monthly subscription recurring ACH transaction.  All IQ subscriptions are processed on the 4th day of the month starting the first full month after your implementation has started.

An email notice will go out 10 days prior to the first of each month informing you of the impending charge, allowing you ample time to communicate with us if you have any questions.  On the 4th day of each month, our ACH processor (Bank of Blue Valley in Overland Park KS) will process the transaction via standard ACH proceedures.

Note: We have had zero charge backs since the inception of using this ACH service.

While the ACH account is primarily used to process the monthly recurring subscription fees for the IQ software that you are licensing, our agreement also permits us to run other payments upon your approval such as travel expense and support services, if any.  In all cases, you will be notified well in advance of the transaction.

Canadian Customers: The Patriot Act does not permit us to collect payments internationally via ACH.  If you cannot establish a checking account with a US Bank, you will need to provide a Credit Card for all IQ payments. We will set that card up with our Credit Card processor, Square, and they will transact your payments through that account.

Concurrent Sessions

IQ is licensed on a “Concurrent Session” basis.  The number of Sessions licensed defines how many users can be in the system ‘Simultaneously’.  This allows you to define an unlimited number of people to access the system (each having their own login, password and security permissions) but not pay individually for each person.

If all Concurrent Sessions are in use, a user trying to log in will get a message that the system is full along with a list of all active users.  When a user logs out and frees up a session, another user can then log in and use that session.  Note that IQ provides a variety of ways to automatically log users out that have been dormant for an extended period of time or even allow an administrator to log a user out on demand.

While the pricing examples on the following pages show tiers of 3/5/10/15 sessions, those are simply examples to show that a ~10% discount occurs at each tier.  IQ allows you to license any number of sessions (minimum of 3) within those tiers, so you can license 4, 6, 7, 8, etc, as you deem necessary.  This puts you in control of the overall cost of IQ by tempering the monthly subscription to an amount that fits your perceived value of the system.

IQ Mobile Sessions

Because people in the field need unabated system access, IQ offers “Dedicated” Mobile Sessions.  These sessions are assigned directly to a user and guarantee them 24/7 access vs the Concurrent Sessions that could be unavailable when needed, causing the user to wait.

IQ Mobile Sessions are designed to have limited system access via employee Smart Phone or Tablet, and focus on data collection that a Field Supervisor would typically enter such as Crew Time, Customer Sign-off, Daily Progress Reports, Expense Postings, etc.  It is not full system access but does have the majority of functionality you would expect for your field staff.

Dedicated Mobile Sessions, depending on total licenses, run 19 to $6/mo (depending on quantity) which is well below the cost of a single Concurrent Session.

The number of IQ Mobile Sessions licensed are independent of the number of Concurrent Sessions and can be adjusted to accommodate any number of users.

Standard Mobile Access

All IQ Users have access to IQ through the Mobile Interface provided you open that level of permission to them.  If a user tries to access IQ via the Mobile interface and they do not have a Dedicated Mobile Session assigned to them, they are subject to the availability of a Concurrent Session.  This allows you to avoid the cost of a Dedicated Mobile Session but still have access when needed (i.e. for an employee that sometimes acts as a Lead but not often enough to pay for a dedicated license, especially those that work in the evening when office use of the system is low).

The Pro of utilizing Standard Mobile Access is that you do not pay a monthly license fee for the user.  The Con is that they may not have access if the system is ‘full’ and will use one Concurrent Session if they do.  You can decide which is best for your company.

IQ Installation – Basic

We refer to this IQ configuration for Office Furniture Installers and Dealership Operations as “IQ Basic”.  This configuration includes the modules that support the following:

Sales
Labor Estimates
Work Orders
Document Storage
Operations
Dashboards
Time Sheets
Expenses
IQ Mobile
Management
Invoicing
QuickBooks API
Reports
Job Costing
IQ Library Sync
Concurrent Users
3 Concurrent Users
5 Concurrent Users
10 Concurrent Users
Subscription*
$    910/mo
$ 1,170/mo
$ 1,793/mo
Implementation and Training Costs
Implementation: 32 Hours
Introductory Training: 23 Hours
Post-Training Support: 2 Hours
Price: $8,550

Prices are for Best Practice, non-Union implementations. Union and Custom processes require add’l consulting, implementation and training time.

Est’d Travel for On-Site Training: $2,200

Pricing represents specific examples.  You may customize your subscription to any combination of modules and any number of Sessions. Adding on additional functionality, such as Multi-Business, will result in increased implementation and training. A detailed quote will be provided upon request.

* Assumes 10 Field Staff.  See IQ Mobile below for price of other quantities.

Other functionality is available as Add-on modules.

IQ Installation – Advanced

We refer to this IQ configuration for Office Furniture Installers and Dealership Operations as “IQ Advanced”.  This configuration includes the modules that support the following:

Sales
Labor Estimates
Work Orders

Document Storage
Daily Progress Reports

Punch Lists
Operations
Dashboards
Time Sheets
Expenses
Punch Clock
Crossdock Receiving Scheduling

IQ Mobile
Management
Invoicing
QuickBooks API

Reports
Job Costing
IQ Library Sync
Concurrent Users
3 Concurrent Users
5 Concurrent Users
10 Concurrent Users
15 Concurrent Users
Subscription
$ 1,239/mo
$ 1,603/mo
$ 2,488/mo
$ 3,202/mo
Implementation and Training Costs
Implementation: 40 Hours
Introductory Training: 35 Hours
Post-Training Support: 4 Hours
Price: $11,850

Prices are for Best Practice, non-Union implementations. Union and Custom processes require add’l consulting, implementation and training time.

Est’d Travel for On-Site Training: $2,600

Pricing represents specific examples.  You may customize your subscription to any combination of modules and any number of Sessions. Adding on additional functionality, such as Multi-Business, will result in increased implementation and training. A detailed quote will be provided upon request..

* Assumes 20 Field Staff.  See IQ Mobile below for price of other quantities.

Other functionality is available as Add-on modules.

IQ Dealership w/o Operations

We refer to this IQ configuration for Office Furniture Dealerships as “IQ Dealership”.  This configuration includes the modules that support the following:

Sales
Sales Forecasts
Labor Estimates
Work Orders

Proposals/Orders
Expenses

Document Storage
Order Processing
Dashboards
Vendor PO Mgmt

Acknowledgments
Product Orders
Prof. Services
Crossdock Receiving
Receiving Tickets
Inventory
Management
Invoicing
QuickBooks API
Reports
Job Costing
IQ Library Sync
Concurrent Users
3 Concurrent Users
5 Concurrent Users
10 Concurrent Users
15 Concurrent Users
Subscription
$   996/mo
$ 1,373/mo
$ 2,278/mo
$ 3,033/mo
Implementation and Training Costs
Implementation: 52 Hours
Introductory Training: 35 Hours
Post-Training Support: 10 Hours
Price: $14,550

Prices are for Best Practice implementations. Custom processes require add’l consulting, implementation and training time.

An On-Site Business Process Consulting Engagement is HIGHLY recommended prior to Implementation.

Est’d Travel for On-Site Training: $3,300

Pricing represents specific examples.  You may customize your subscription to any combination of modules and any number of Sessions. Adding on additional functionality, such as Multi-Business, will result in increased implementation and training. A detailed quote will be provided upon request.

* Assumes 0 Field Staff.  See IQ Mobile below for price of other quantities.

Other functionality is available as Add-on modules.

IQ Dealership w/Operations

We refer to the most feature-rich IQ configuration for Office Furniture Dealerships as
“IQ Dealership +”.  This configuration includes the modules that support the following:

Sales
Sales Forecasts
Labor Estimates
Work Orders

Proposals/Orders
Document Storage
Daily Progress Rpt
Order Processing
Dashboards
Vendor PO Mgmt

Acknowledgments
Product Orders
Punch Lists*
Prof. Services/Ops
Crossdock Receiving
Receiving Tickets
Inventory

Scheduling
Time Sheets
Expenses

IQ Mobile
Management
Invoices
QuickBooks API
Reporting
Job Costing
IQ Library Sync
Concurrent Users
3 Concurrent Users
5 Concurrent Users
10 Concurrent Users
15 Concurrent Users
Subscription
$ 1,350/mo
$ 1,828/mo
$ 2,978/mo
$ 3,933/mo
Implementation and Training Costs
Implementation: 66 Hours
Introductory Training: 54 Hours
Post-Training Support: 12 Hours
Price: $19,800

Prices are for Best Practice implementations. Custom processes require add’l consulting, implementation and training time.

An On-Site Business Process Consulting Engagement is HIGHLY recommended prior to Implementation.

Est’d Travel for On-Site Training: $3,900

Pricing represents specific examples.  You may customize your subscription to any combination of modules and any number of Sessions. Adding on additional functionality, such as Multi-Business, will result in increased implementation and training. A detailed quote will be provided upon request.

* Assumes 10 Field Staff.  See IQ Mobile below for price of other quantities.

Other functionality is available as Add-on modules.

IQ Mobile

IQ Mobile is an optional license that guarantees assigned users access to IQ through a dedicated session vs using the concurrent sessions that are shared with office staff.  IQ Mobile has limited functionality and is intended primarily for Time Collection, Report Generation, Expense Documentation, and Customer Signoffs.

IQ Mobile is independent and can have different quantities than the standard office modules.  The above IQ Packages assume the same number of IQ Mobile as Office.  Below are the pricing tiers for customers that need a different number of IQ Mobile sessions.

Dedicated Mobile Users
1 Mobile User ($ 20.00/ea)
3 Mobile Users ($ 19.00/ea)
5 Mobile Users ($ 17.00/ea)
10 Mobile Users ($ 15.00/ea)
15 Mobile Users ($ 14.00/ea)
20 Mobile Users ($ 13.00/ea)
25 Mobile Users ($ 12.00/ea)
30 Mobile Users ($ 11.00/ea)
35 Mobile Users ($ 10.00/ea)
40 Mobile Users ($   9.50/ea)
45 Mobile Users ($   9.00/ea)
50 Mobile Users ($   8.50/ea)
60 Mobile Users ($   8.00/ea)
70 Mobile Users ($   7.50/ea)
80 Mobile Users ($   7.00/ea)
90 Mobile Users ($   6.50/ea)
100 Mobile Users ($ 6.00/ea)
Subscription
$    20/mo
$    57/mo
$    85/mo
$  150/mo
$  210/mo
$  260/mo
$  300/mo
$  330/mo
$  350/mo
$  380/mo
$  405/mo
$  425/mo
$  480/mo
$  525/mo
$  560/mo
$  585/mo
$  600/mo